When Judy Crossin started at the City of Hobart in 1986, PCs were a luxury.
Today, computers and information technology are essential parts of everyday life at the Council, and Judy has been there every step of the way.
For nearly four decades, Judy has been a familiar face at the City of Hobart, dedicating 39 years to shaping and supporting the Council’s technological evolution.
As the City’s current longest-serving female staff member, Judy’s journey has been one of resilience, adaptability, and unwavering commitment.
Judy began her career at the City of Hobart on January 2, 1986, as a Data Entry Officer.
“Back then, there was no such thing as a PC on every desk,” Judy, 71, said.
“We worked with an ICL computer and three Direct Data Entry systems.”
She manually entered data for essential services, including Payroll, Creditors, and Parking.
Technology rapidly evolved, and Judy was at the forefront of change.
She witnessed the transition from ICL to the Local Government Information System (LGIS) and later, the adoption of TechnologyOne in 2001.
“It was an exciting time. I remember installing network cards in computers and thinking, ‘I wish I had been involved with desktops long before now,’” she said.
Her expertise led to roles in IT support and training, where she educated employees on programs like Microsoft Word and Excel, even using Solitaire to familiarise outdoor workers with mouse navigation.
In 2001, after five years of study, Judy earned a Diploma in Information Technology (Network Engineering) and a Certificate IV in Client Support.
She played a critical role in preparing the Council for the Year 2000 (Y2K) transition, ensuring systems remained operational.
Over the years, she has seen IT services undergo numerous restructures but remained a steadfast presence.
“I’ve been the longest-serving member of the IT unit and witnessed many name changes, but the goal has always been the same – to support the City’s operations.”
Beyond her professional contributions, Judy has actively engaged in Council life, participating in the Social Club, Melbourne Cup Sweep, and AFL Footy Tipping.
As an Australian Services Union delegate, she played a role in enterprise bargaining, advocating for her colleagues. Her generosity extended beyond the office—she continued a World Vision child sponsorship initiative for over 25 years and has been an Australian Red Cross Lifeblood donor since 1973, reaching an incredible 186 donations.
“The City of Hobart has been more than a workplace; it’s been a community,” Judy said.
“I’ve had the privilege of working alongside amazing people and watching technology transform how we serve the city.”
Judy’s 39 years of dedication stand as a testament to her passion for both technology and people, making a lasting impact on the City of Hobart.